Jira Service Management

{"xsrfToken":"8929cfc660ef87b3b08d6a7d6514eba3f6186c4e_lout","branding":{"id":"4","key":"scsts","name":"SCS Team Technical Supporta","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/13e0bb98-cdf0-4e7b-8a40-afdced724282/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NGI5NzQ5MC0wOTZmLTRlZTQtOGFmMS01MzNjYzVjNzgwNzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjEzZTBiYjk4LWNkZjAtNGU3Yi04YTQwLWFmZGNlZDcyNDI4MiI6WyJyZWFkIl19LCJleHAiOjE3NDAyNDI2NTAsIm5iZiI6MTc0MDI0MjA1MH0.TckIg8vKPWBw01lnEJuJ-_hsDOAefW1lrnPsgU5HOGc&client=74b97490-096f-4ee4-8af1-533cc5c78072&mode=fit","logoId":"13e0bb98-cdf0-4e7b-8a40-afdced724282","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Customer Service Center","sharedPortalName":"Service Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Customer Service Center","sharedPortalName":"Service Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#222426","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4d6a2a4c-ed6d-419c-b17c-381fd6c585dc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NGI5NzQ5MC0wOTZmLTRlZTQtOGFmMS01MzNjYzVjNzgwNzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRkNmEyYTRjLWVkNmQtNDE5Yy1iMTdjLTM4MWZkNmM1ODVkYyI6WyJyZWFkIl19LCJleHAiOjE3NDAyNDI2NTAsIm5iZiI6MTc0MDI0MjA1MH0.45IMhb1LwqDbLOrHrVQ32TK4cOy3Vz6CivumqSYTyio&client=74b97490-096f-4ee4-8af1-533cc5c78072&height=300&mode=fit","bannerMediaApiFileId":"4d6a2a4c-ed6d-419c-b17c-381fd6c585dc","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"scsts","projectId":10009,"serviceDeskId":4,"name":"SCS Team Technical Supporta","description":"Welcome! You can raise a request for SCS Team Technical Supporta using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"21","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://sergecreator.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[5],"key":""},{"id":"20","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10541,"iconUrl":"https://sergecreator.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[5],"key":""},{"id":"23","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10545,"iconUrl":"https://sergecreator.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[5],"key":""},{"id":"18","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10520,"iconUrl":"https://sergecreator.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[5],"key":""},{"id":"22","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://sergecreator.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[18,20,21,23]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1c1ad49a-5f7d-3d96-a0cc-9807a56db495","appLinkName":"","appLinkUrl":"","spaceKey":"SCSTS","spaceName":"SCS Team Technical Supporta","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SCSTS","serviceDeskId":4,"kbLinkDomainURLs":["https://sergecreator.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SCSTS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NGI5NzQ5MC0wOTZmLTRlZTQtOGFmMS01MzNjYzVjNzgwNzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDAyNDMyNTAsIm5iZiI6MTc0MDI0MjA1MH0.iO0Sq551v-WUh21lIdP_OXTXUDFbHp9hrp_tmqdMGF0","targetCollection":"upload-project-10009","endpointUrl":"https://api.media.atlassian.com","clientId":"74b97490-096f-4ee4-8af1-533cc5c78072","tokenDurationInMins":20}},"sharedPortal":{"name":"Service Support Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://sergecreator.atlassian.net/wiki","kbLinkDomainURLs":["https://sergecreator.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sergecreator","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8929cfc660ef87b3b08d6a7d6514eba3f6186c4e_lout","baseUrl":"https://sergecreator.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://sergecreator.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"74b97490-096f-4ee4-8af1-533cc5c78072","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"0019e47fa0664b17b5ced2fdc70f5c29","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}